Refund and Returns Policy

Last Updated: [Insert Date]

1. Returns

We accept returns within 30 days of purchase. To be eligible:

• Item must be unused and in original packaging.
• Proof of purchase is required.

2. Non-Returnable Items

• Gift cards
• Downloadable software
• Customized products

3. Refunds

• Process: After receiving and inspecting the return, we’ll notify you of approval or rejection.
• Method: Approved refunds will be processed to your original payment method within [X] days.

4. Exchanges

We replace items if they are defective or damaged. For exchanges, contact us at [email protected].

5. Shipping Costs

• Returns: You are responsible for return shipping costs.
• Exchanges: We cover shipping costs for replacement items.

6. Restocking Fee

A restocking fee of [X]% may apply for non-defective returns.

7. How to Initiate a Return

• Contact us at [email protected] with your order number and reason for return.
• We’ll provide instructions for shipping the item back to us.

8. Contact Us

For any questions about our Refund Policy, please reach out to:

Email: [email protected]

Phone: +971 (2) 222-358

WhatsAPP: +971 859 2188